How does a technician begin troubleshooting?

A technician begins troubleshooting by consulting service bulletins because these documents provide critical, up-to-date information on common issues, recalls, and manufacturer recommendations for repairs specific to the vehicle model. Service bulletins are often released to address known problems, guiding technicians on the proper diagnostic steps and repair techniques based on real-world experiences and manufacturer insights.

By starting with service bulletins, technicians can more efficiently identify prevalent issues and apply targeted solutions rather than relying solely on general knowledge or procedures. This approach helps in saving time and ensuring that the repairs align with industry standards and manufacturer guidelines.

While checking the owner’s manual, reviewing the vehicle's history, or using repair instructions are all valuable steps in the troubleshooting process, they typically come after consulting service bulletins. Service bulletins serve as a primary source of information, providing immediate guidance that can lead to faster resolution of the problem.